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Questions about consent on Shopify, a store that needs a closer look, or something that isn't working? Write to us and a real person will answer.

Send us a message

The more you tell us up front, the faster we can help.

Stuck on setup, or something not behaving? Support is included on every plan, free ones as well.

Reach us from inside the app — your store details come along automatically, which usually saves a round trip.

Looking for an answer right now? The help center walks through setup step by step, and the FAQ covers the common questions.