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Get help from the team

Open a support request from inside the app, attach screenshots if they help, and hear back from a person within one working day, on every plan.

Updated

Support is included on every plan, including Free. The fastest way to reach us is from inside CookieType: your store details come along automatically, so we can start looking straight away.

  1. Open Support in the app.
  2. Choose a subject and describe what's happening — what you expected, and what you saw instead.
  3. Attach up to five screenshots if they help.
  4. Send. Replies arrive by email and in the same conversation in the app, usually within one working day.

Can't open the app? Email support@cookietype.com or use the contact form.

Still stuck?

Write to us — a real person answers, on every plan. Or email support@cookietype.com.

Contact support